Changing your password

  • Scott Lee
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  • Joie de Vivre - #88
7 years 11 months ago - 6 years 3 months ago #1254 by Scott Lee
Changing your password was created by Scott Lee
This is one of the most common questions we get and the process has changed recently. The change password function can be a little tricky so here are the steps:

If you are not logged in:
From the home page, on the left hand side, click 'Forgot your password'.
Fill in the email address you used to register.
Fill in the 'reCaptcha' box by typing in the letters and numbers you see in the picture.
Click Submit.
You will receive an email from us with a verification code and a link.
Copy the code (highlight it, right click on it, and select copy)
Follow the link and fill in your user name.
Paste in the verification code (right click in the verification code box and select paste)
Click Submit.
Fill in your new password in both fields.
Click Submit.
You can now log in with your new password.

If you are already logged in:
On the left hand side of the home page click on 'My Profile'.
At the top center of the screen click on 'Edit'.
In the drop down list select 'Update Your Profile'.
Select the 'Contact Info' tab.
Enter your new password in the 'Password' and 'Verify Password' fields.
Scroll to the bottom of the screen and click on 'Update'.  
You're done!

As always, give us a shout if something isn't working...

Scott Lee
Joie de Vivre
Last edit: 6 years 3 months ago by Scott Lee. Reason: Updated instructions

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